Sökning: "Human service organisations"

Visar resultat 1 - 5 av 31 avhandlingar innehållade orden Human service organisations.

  1. 1. Conceptualising Prototypes in Service Design

    Författare :Johan Blomkvist; Stefan Holmlid; Ylva Fernaeus; Linköpings universitet; []
    Nyckelord :Service design; Prototyping; Thesis; Service Prototyping; TECHNOLOGY; TEKNIKVETENSKAP;

    Sammanfattning : To date, service prototyping has been discussed academically as an unproblematic add-on to existing prototyping techniques, or as methods for prototyping social interaction. In fact, most of the knowledge on how services are prototyped comes from organisations and practicing design consultants. LÄS MER

  3. 2. Sanktionerat motstånd : Brukarinflytande som fenomen och praktik

    Författare :Erik Eriksson; Socialhögskolan; []
    Nyckelord :SAMHÄLLSVETENSKAP; SOCIAL SCIENCES; consensus; resistance; control; institutional theory; co-optation; power; psychiatry; social services; human service organisations; welfare organisations; user involvement; service user involvement; konsensus; motstånd; kontroll; institutionell teori; kooptering; makt; new public management; psykiatri; socialtjänst; människobehandlande organisationer; välfärdsorganisationer; brukarperspektiv; Brukarinflytande;

    Sammanfattning : The roots of the idea of user involvement within social services can be found in the efforts of the rising service user movement in the 1960s and 70s. Today the concept of “service user involvement” has been adopted by the state and is widespread within political rhetoric’s as well as in human service practices. LÄS MER

  4. 3. Workplace Learning in Interactive Service Work: Coming to Practice Differently in the Connected Service Encounter

    Författare :Charlotte Arkenback; Göteborgs universitet; []
    Nyckelord :NATURVETENSKAP; NATURAL SCIENCES; digitalisation; workplace learning; interactive service work; emotional labour; service encounter; retail salesperson; theory of practice architectures; connected service encounter;

    Sammanfattning : We increasingly live in a world where human and digital work and activities are intertwined in so-called digital networks, which implies changes to the skills demanded by human labour. Traditionally, the professional encounter between a service provider and a customer, client or learner has been conceptualised as ‘a game between people’, with little interference from technologies of any sort. LÄS MER

  5. 4. Performance Management and Rationalityin Public Sector Organisations

    Författare :Geoffrey Heath; Elisabeth Berg; Jim Barry; John Chandler; Luleå tekniska universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Instrumental rationality; communicative rationality; performance management; public sector organisations; Arbetsvetenskap; Human Work Sciences;

    Sammanfattning : Abstract and Keywords  The thesis concerns different conceptions of rationality and their implications for organisations, especially in the public sector. The focus is on performance management (as widely defined) within public sector organisations as a subject for exploring these issues. LÄS MER

  7. 5. Perceived and objective reality : a temporal perspective on economy in service organisations

    Författare :Fabian von Schéele; Luleå tekniska universitet; []
    Nyckelord :TEKNIK OCH TEKNOLOGIER; ENGINEERING AND TECHNOLOGY; Engineering Psychology; Teknisk psykologi;

    Sammanfattning : .... LÄS MER