The Influence of Intentional and Situational factors on Enterprise Modelling Tool Acquisition in Organisations

Sammanfattning: Enterprise Modelling (EM) tools are an important part ofevery EM application project. Continuous evolution of modellingmethods therefore requires efficient EM tool support. Extensiveefforts have been devoted to developing new EM tools andmodelling techniques. Considerably less attention has been paidto the aspects of acquiring and introducing EM tools inorganisations. Our grounded theory study shows that thisprocess is far from simple. It is determined by theorganisation's intentions regarding EM and by the situation inthe EM user organisation. As a contribution to this, we presentan EM tool acquisition process, which focuses on selecting anappropriate EM tool acquisition scenario for an organisation.This process has the following stages - assessing theorganisation, choosing an EM tool acquisition strategy, andfollowing the EM tool acquisition strategy. We support theprocess of evaluating the situation at hand by providingguidelines for assessing intentional and situational factorsthat influence the use of EM tools.We also outline EM itself, along with its applicationprocess, and describe possible sources for gathering therequirements for an EM tool-set. Major requirements categoriesare discussed and analysed with respect to the goals andproblems regarding EM tools. Each category of requirements canbe satisfied to a certain degree, depending on theorganisational needs and various situational factors.This grounded theory study provides two main contributions.Firstly, it proposes a systematic approach for EM toolacquisition supported by a set of guidelines.The approachenables an organisation to assess its needs of EM tools and itsown appropriateness for EM tool usage. As a result, an EM userorganisation is able to choose an EM tool acquisition strategythat meets the situation it faces. This is a contribution tothe overall success of practical use of EM methods and tools.Secondly, it provides an important baseline for future researchand theory building within the area of EM tool adoption andapplication. It also gives valuable information andrequirements for development of new EM tools and relatedservices.