Människa, organisation, ADB-system : Mot en människoorienterad syn på systemutveckling

Sammanfattning: The background for this thesis is the author's experience of working as a system analyst during the years 1975-1081. During this period, the system development work can be characterized as expert-oriented, very often leading to the construction of large, integrated EDP-systems. The social consequences of the computerization were unplanned and unforeseen. In the first part of this thesis different system development approaches are presented and analyzed. These approaches are "traditional system development", "socio-technically oriented system development (e g Mumford's ETHICS-model), "a perspective of different interest groups", and finally, "modern system development". These approaches are analyzed from a human-oriented perspective emphasizing the consequences of each tradition regarding possibilities to develop human resources in the work situation. In the second part of the thesis the human-oriented perspective (the MOA-perspective) and the MOA-model are developed. Leavitt's well-known model is taken as a departure for the construction of the MOA-model (MOA= Människa (Human Being), Organisation (Organization), ADB-system (EDP-system). The human-oriented perspective is primarily a theoretical perspective in the field of sociology.  Knowledge, mostly from literature studies, has been put together in a logical framework reflecting the interplay between the three levels of analysis "ideas of coordination and steering", "means for cooperation and steering" (e g EDP-systems and organization structure) and "possibilities of development in work for the employee's". The MOA-model illuminates this logic in a wider context of the enterprise. With the use of the MOA-perspective special parts of the MOA-model are focused upon. The theoretical starting-point has been the basis for the development of some practical applications: a structure for development of the enterprise, and a method for analyzing changes within work situations ("job analysis").